Returns & Exchanges
At Attack Shark, we stand behind our high-performance gaming gear and offer a 30-day return policy for items in original condition. If your peripheral doesn't meet your expectations, we are committed to making it right through a simple exchange or refund process.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the specific reason for your return or exchange.
Prepare Your Gear
Ensure the product is placed in its original packaging including all cables, extra keycaps, or accessories that were included in the box.
Ship the Package
Affix the provided return shipping label to your package and drop it off at any authorized carrier location to be sent back to our inspection center.
Quality Inspection & Refund
Once our technicians verify the hardware's condition, your refund or replacement will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing